Twitter has acknowledged that
user phone numbers and email addresses gathered for security purposes, as part
of its two-factor authentication policy, may have been used to sell ads. It
calls the move an accident.
This situation is clearly a
breach of user privacy, since it occurred via a scenario that was meant to
bolster user security, not violate it.
Twitter recently admitted that
the company discovered that when users provided an email address or phone
number for “safety or security purposes”, its advertising system used this
information for targeted advertising.
The system allows advertisers to
target ads to customers based on the advertiser’s own marketing lists and data
provided by third-party partners.
Twitter’s disclosure on the
breach is a frightening situation, not just because the company misused
personal data handed over to it for safeguarding, but also because it took them
nearly a month to disclose this information.
The official apology posted by
Twitter on its Help Center is as follows –
“We’re very sorry this happened
and are taking steps to make sure we don’t make a mistake like this again.”
Twitter has no plans to tell
users if they’re part of this breach. For now, users who want to know more
should contact the company using its data
protection query page.
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13 Feb, 2021
13 Feb, 2021