How Remote management saves time and Money and is more secure

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How Remote management saves time and Money and is more secure

Nowadays, Computers are an integral part of our lives. Without technology, we can’t survive and if our computer/ Laptop stops working we get very frustrated.

When You have an urgent meeting and your application is not responding. You scramble and try to call a technician. He is a couple of hours away and that means it will get late. And you are not sure if it can be fixed even then.

According to TOI news, in Mumbai City commuters spend 65% more time on the road during peak hours as compared to other major cities of the world. This causes a huge nuisance for the users. You are not able to get your services on time.

In this case, remote management is beneficial to the users as there is no travel involved and you get an immediate diagnosis. More than 80% of your problems can be done remotely as they are software/configuration related.

It can be done securely without touching your personal data. Anyways if your current AMC engineer comes to your office/home he has access to all the data. But in the case of ePrompto Tech services, all the commands are logged and visible. Even to transfer any files, we have to obtain permission from the customer. Therefore, remote is safer.

We also maintain a history of all the devices which helps in a prompt resolution. You can get an overview of the steps which the ePrompto engineer has taken to resolve the issue.

ePrompto also has Trained engineers from corporates, who have a wide range of domain-specific knowledge.

And the Best part is you pay after your problem is resolved!

ePrompto - We're making technology in the home simple.