For Hotel Business- Technology issues

Solution

For Hotel Business- Technology issues

Like any other industry, Hotel business is today fully dependent on the Information Systems (be it Infrastructure like desktop, laptop, Network, Wi-Fi or Applications like Hotel Management System, Front desk tools, travel system, etc.).

A customer not able to carry out booking through online reservation system,

A customer at front desk, waiting for getting his booking confirmed due to slowness of systems or non-availability of his data,

Wi-fi in hotel rooms being slow,

Check out experience not being so great due to glitches in data compilation for his / her billing,

A desktop / laptop or Router failed and support service provider struggling for the want of equipment history to correctly diagnose the problem, …

There can be enough of such instances that can create a negative image and damage the repute of the hotel.

On the other hand, an efficient, effective, available and secured IT service can create a significant positive impact on the overall customer experience and to the business growth with repeat business from happy customers.

To grow your business, you need to focus on the business agenda leaving back-end IT Infra worries to reliable, trustworthy, efficient team to handle the IT services, ideally remotely, to the extent possible, to avoid any business disruption.

ePrompto – an easy, reliable, trustworthy Tech Friend (Mitra). A remote technical solution to any technology issues can be your partner of choice.

ePrompto tech Mitra helps in taking away your IT infra related worries by managing your IT Services and providing safe and secure remote sessions to ensure your devices and applications are working smoothly.

Why ePrompto tech Mitra?

Most break fix shops and establishments will fix a hardware problem on your PC/ laptop. But then you have a network at hotel and complex wi-fi network to handle to provide best Customer experience. Whom to contact for enhancing customer experience?  

Whom to call to fix a software bug or a virus attack or a slow connection?

Whom can I trust as my long-term partner who can enable my business growth with scalable IT architecture?

Do we really need someone physically on site to resolve my IT related issues when we have reliable bandwidth? In today’s world, most of the large corporates manage their IT remotely, the biggest of the organisations in the world have their IT back offices run remotely through India, …

Why can’t we have remote sessions to solve our IT related issues? Ideal solution and Partner in Need is ePrompto, Tech friend (Mitra). Team of reliable, knowledgeable, skilled and updated resources.